Wikipedia defines Lead Management as "a term used in general business practice to describe methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing techniques." Lead Nurturing is a subset of Lead Management where the company is focused on the communication with the audience, usually via some automated system or systems.
In the B2B environment, we've found a variety of implementations for Lead Nurturing, naturally ranging from the simple to the complex, but more than anything else, we've found a wanting for the right approach to B2B Lead Nurturing. So I wanted to tackle this subject and offer a construct that we've found most useful, even as a starting point for discussion. Hopefully, it will stimulate some thinking on your end.
Here's how we'll approach it:
- We'll first cover the approach to Lead Nurturing.
- Next, we'll present a B2B Lead Nurturing Model.
- This leads to an overview of "how", i.e., how to get it done.
- Lastly, we'll touch on reporting.
In our next posting, we'll cover the approach to Lead Nurturing, which centers around a concept that an old boss of mine used to harp about over and over: PUI...
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